Australian Government - Home Insulation Program
All homes that have had foil insulation installed under the Australian Government’s Home Insulation Program are eligible to have an electrical safety inspection.
This is a precautionary measure being rolled out to ensure householder safety.
The department is strongly encouraging householders to take advantage of the electrical inspection as soon as possible.
Around 49,000 homes nationwide are eligible for the electrical safety inspection.
The Australian Government’s department will pay reasonable costs for these inspections.
If Optilink Electrical & Communications identify any electrical safety problems relating to the foil insulation process the Australian Government will pay reasonable costs to fix them.
If pre-existing electrical problems are found, Optilink will identify and inform our clientele, provide our clients with a fix price for repair. This work will not be covered under this scheme for repair and our clientele will be responsible for any costs associated with pre-existing problems that need repair.
Optilink’s electrical safety inspections for foil insulation
Free Service - Foil Insulation Clientele
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Optilink upon contact from our clients will arrange a site visit convenient to our clients needs.
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Our clientele will need to give Optilink their program reference number before we do the inspection. This number is located at the top right hand corner of the letter to be issued to them by the Australian Government department. You may also have received a number by phoning the call centre on 131 792. No inspection can take place if our clientele do not include the program reference number for your claim.
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A. Optilink Electrical & Communications will conduct a risk assessment before the test and inspection takes place.
B. Our Clients are advised that before Optilink’s Personnel enter the roof space power to the house will be turned off.
C. Whilst entering the roof space our personnel will wear the appropriate PPE including disposable overalls and facemask to undertake the report.
D. Our client are advised that photo’s of the roof space maybe taken for purposes of evaluating, verifying and recording information of your property.
E. Under no circumstances Optilink’s personell will endanger themselves, or any other person or property, to complete the inspection. If any doubts about the safety of the work environment is apparent, the inspectionw will cease immediately and the relevant state or territory electrical safety authority will be contacted for advice.
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Safety first! Trust Your ceiling inspection will have one of three outcomes:
- 1. The installation of foil insulation has not caused an electrical fault.
In this case, our advice the householder their home is safe. The Australian Government Department will meet the reasonable costs for the inspection.
- 2. The installation of foil insulation has caused an electrical fault.
In this case Optilink will immediately remedy the fault. The Australian Government Department will meet reasonable costs for the inspection. The Australian Government Department will also pay Optilink for reasonable costs related to the remediation of faults.
- 3. The installation of foil insulation has not caused an electrical fault, but pre-existing electrical safety risks or faults are identified.
In this case, Optilink will discuss the risks with our clientele. Clients will be responsible for any costs associated with fixing pre-existing issues. As previously mentioned, the Australian Government Department will only meet the reasonable cost of the inspection.
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Once Optilink’s completed the job and spoken to our client about the inspection, Optilink will complete and sign the electrical safety report form. Our Client will also need to sign the form to confirm the inspection has taken place. Optilink will then give the our Clientele a copy of their inspection report, including details of any faults identified and remedial action undertaken (if required).
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If you have any questions about Optilink Electrical & Communications test reports please contact us, alternatively any questions about the Australian Government Electrical Safety Scheme please call the electrical safety check line on 131 792 or visit website : www.environment.gov.au/eehp/electrical-safety/householders.html.
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